Thank you for visiting and shopping at JTG Press. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. We do not ship orders on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
JTG Press utilizes UPS, USPS priority, and USPS first class mail. Shipping charges for your order will be calculated and displayed at checkout.
JTG Press charges a flat shipping rate of $5.95 for the first item and an additional $1.00 for each additional item added to your order. The table below illustrates the shipping and handling costs.
|Number of Items Ordered||Delivery Cost|
|Additional Items||Add $1.00 for each additional item.|
Delivery delays can occasionally occur for reasons outside JTG Press control.
Shipment to P.O. boxes or APO/FPO addresses
JTG Press ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Standard shipping and handling applies.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties and Taxes
JTG Press is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
JTG Press is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S. except to APO/FPO/DPO addresses. Standard shipping and handling applies.
Returns & Refunds Policy
Thank you for shopping at JTG Press. If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days from the date you receive an item to return it. To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging and your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card. You will receive the credit according to your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you have any questions on how to return your item to us, go to the Contact page and fill out the inquiry form or send us an e-mail at firstname.lastname@example.org.